How can we help you?

Ways to get in touch... 📝

We will respond within 24 hours

FAQs

Don't see an answer to your question?

Go to the last question below. 😊

Is there a contract?

Nope! We believe we offer an amazing support system and that once you get started you'll stick around. You can cancel at anytime prior to your next monthly invoice. You just email [email protected] and let us know.

Are there any additional costs?

* Usage-based Fees: Content AI, Premium Tasks, Business Phone, and Texting are optional use features and have additional fees associated with them and are usage based. These are optional features to turn on in the SproutWare CRM and use. The usage cost of these features is charged against credits that are recharged as you hit a minimum you control.

Content AI - No monthly fee. This is only charged based on your usage. The cost is $0.90 for 1000 words. To get started, each account receives 500 free words.

Workflow AI - No monthly fee. This is charged based on your usage. The cost is $0.15 per AI workflow action. To get started, each account receives 100 AI workflows.Premium Tasks - No monthly fee. This is only charged based on your usage. The cost is $0.05 per task. This is a Zapier replacement.

Business Phone & Texting - There is a one-time registration fee that costs between $15-20 to ensure you are a trusted business for texting. The phone line is $6 monthly plus your usage. Text messages cost $0.0375 to send and $0.0395 to receive messages. Phone calls cost $0.065 per minute to make calls and $0.0425 per minute to receive calls.

Additionally, we offer Done-For-You services (at a discount) - those services are extra. Email [email protected] for more information

Will my monthly fee change?

Once you purchase, you keep that price until you cancel or upgrade.

When can I get Help Desk Support?

We are available Monday thru Friday, 9 am to 5 pm. We have plans to upgrade that over the next 6 months.

Who is providing support?

Our Educator and Chief Implementer, Denise Klein, will be providing support. We have additional staff for behind the scenes and they may be added to Help Desk and direct client support as we grow.